Service Principles
Advocating people oriented and customers first as our service principles. We will provide good after-sales service and technical support for customers warmly, timely and efficiently.

Service System
1. Service support capability
We have a powerful technical service team in accordance with designated representative to make the arrangement. All service personnel have rich working experience. Our factory will also provide periodically theoretical lectures and technical training for service personnel to make sure that they will grab the new product technology to enhance and strengthen service ability.
2. Warranty Service
Banvie will provide lifetime warranty service to your machine
* Warranty Period is available for 12 months, you may obtain warranty service by exchange the defective components freely if product does not function as warranted during the warranty period
* If it comes with problem after warranty period, we will cope with the problem first, liability judging later, to make sure all the system working in priority.
3. Limitation of Warranty

* System installation does not apply with the principles of national standard and Banvie technician documentation
* Human factors and irresistible factors
4. Lifetime Service
* Lifetime and full range service principles
* Make sure all system working uninterrupted
* Keep high efficient working time and prolong product life
* Minimize cost of maintenance and management
5. Service Terms
Banvie will guide the installation, debugging and help users get scientific and reasonable selection, ensure system working properly and efficiently according to current location and design requirements in accordance with product rules (Parking Guidance System). We will be freely training and recurrent training the operator, and will also offer them present training during debug and maintenance.
Reach our trained technician 24/7/365 to get support, they will reply your consultation and arrange the repairing timely and correctly and efficiently, you will fill "After-sales Service List" and signed after service completed. We will pay a return visit to make “user satisfaction survey”. Welcome customer leave feedback for our product quality, service quality and service charge.
Telephone Technical Support: 13480125504